The course should take about 90 minutes to complete but you do not have to take it in one sitting. The course is bookmarked so your progress is saved if you exit the course before finishing. You will be able to start where you left off once you return to it.  

It is recommended that you complete the course within 30 days. If the course has not been completed within 30 days you will be prompted to restart the course from the beginning.  

Yes, the system will generate a course completion certificate once you complete all of the components of the program. 

No, the certificate provides verification that you have completed this 90-minute eLearning course.  

You can contact the dedicated helpdesk at unlocking.employment@sps.cuny.edu.

You will need a desktop computer, internet access and a headset or speaker.